Delete your Glint account
Glint: Car Wash at Home is published by Under Bridges Entity (Pty) Ltd. You can delete your Glint account at any time, from the app or by asking us.
In the app
- Open Glint and sign in with your mobile number.
- Go to the Account tab.
- Tap Delete my account, then Delete everything.
If you have a monthly plan, it is cancelled at the same time and no further payments are taken. Upcoming washes are cancelled.
Without the app
Email info@underbridges.co.za from any address, or WhatsApp us, with the mobile number you sign in with. We confirm by SMS to that number before deleting, and we complete the request within 30 days, usually the same day.
What is deleted
- Your name, mobile number and email address.
- Your estate and unit.
- Your vehicles' registrations, colours and nicknames.
- Before and after photos of your vehicle.
- Saved cards: the Paystack token is erased, so the card can never be charged again.
- Your sign-in sessions and notification tokens.
What is kept, and for how long
Records of past washes and payments (date, service, amount) are kept for 5 years because South African tax law requires it. They no longer carry your name, number or email.
Only some of your data
You can remove a vehicle or a saved card from the app without deleting your account, and vehicle photos are deleted automatically after 90 days. For anything else, email info@underbridges.co.za.
Glint is operated by Under Bridges Entity (Pty) Ltd, South Africa. Questions: info@underbridges.co.za